Guidance & Help for Borrowers

We provide the following guidance notes after Counselling as a useful point of reference for borrowers:

  • Reminder to borrowers to maintain contact with lenders and other creditors.

  • Sample letter which borrowers can send to other lenders, particularly in respect of unsecured debts.

  • Guidance on prioritising debts.

  • County Court procedures.

Click here! to see our guidance notes on-line.


Other recommended sources of advice are:

The Citizens Advice Bureau will supply Borrowers with general help and advice.

The DSS should be approached for unemployment/benefit advice.

The local Housing Department should be contacted in the event of eviction.

Respect of Life Policies, Insurance, Shares etc. - Borrowers should refer to their own advisor, or an independent financial adviser.



White Horse Mortgage Services only uses Counsellors who are members of:
White Horse Mortgage Services.
Stanley House, 65 Victoria Road, Swindon, Wiltshire SN1 3BB - Tel: 01793 480202, Fax1: 01793 488428, Fax2: 01793 495076